Refund policy

At VDEAL, we want you to be satisfied with your purchase.

  • Cancellations: Requests are accepted within 24 hours of placing the order, if the order has not yet been shipped.

  • Returns: Customers may request a return within 2 days of delivery in case the product is defective, damaged, or incorrect. Returns are accepted within 2 days of delivery.
    After 2 days, the return button will not be available.
    For any issues, contact support@vdeal.online

  • Refunds: Once the returned product is received and inspected, approved refunds will be processed within 3–5 business days to the original payment method.

  • Shipping charges (if any) are non-refundable.

  • To request a return, refund, or cancellation, contact us at support@vdeal.online